Ordering flowers from Flowers-For-All-Occasions.co.uk, Please note we use a secure server, so we do not keep credit card details.
Please ensure the correct name and address details are given when the order is placed, if an amendment is necessary please contact us by phone as early as possible, we can not be held responsible for failed/delayed deliveries due to incorrect/incomplete addresses. Please provide all postcodes when placing any orders.
We are a next day delivery service. If the recipient is not available when a delivery is attempted, our courier will attempt to leave the order in a safe place, or with a neighbour. A calling card will usually be left explaining which of these has been done. If it is deemed by our courier there is nowhere safe to leave the flowers and no neighbour available, the order will be taken back to the local depot and it is the recipients responsibility to arrange collection/redelivery.
We use only the freshest flowers available so from time to time we may use different varieties of flowers and also different colours of different products, although we always endeavour to provide the exact correct product, we cannot guarantee your order will arrive exactly as pictured on the website. All products are subject to availability, we reserve the right to provide contents and packaging of equal or greater value without prior notice.
Orders placed for delivery in postcodes in rural areas, or islands such as Jersey, Isle of Wight etc, for example postcodes beginning with IV, some PO, and also orders for northern Ireland, namely BT postcodes, delivery time will often be extended by one day.
In the event of an order being placed for delivery in an area we can not deliver to, we will contact you to discuss the matter.
We cannot be held responsible for any late deliveries due to adverse weather conditions or other courier related issues.
If the event arises that you need to cancel your order, please inform us by phone as early as possible.
This delivery is governed by English law and orders can not be accepted by customers under the age of 18 years
During peak periods we will always experience a higher than usual volume of orders, we will always try to deliver on the correct date, if the volume of orders reaches an unusually high number then orders may be delayed. We recommend you place your order as early as possible to avoid any possible delay.
Any orders placed before 5.00pm Monday to Friday for next day delivery will be dispatched the same day and will arrive the following day. Any orders placed after 5.00pm on Friday until 5.00pm on Monday will be delivered on the following Tuesday.
In the event of a bank holiday, this will be extended to the Wednesday as we cannot get any couriers to pick up on bank holiday Monday.
Flower deliveries will not normally be made on a Sunday or on UK public holidays. Please contact us prior to placing any order required at these times to discuss.
The sizes of bouquets listed are usually standard, elegant and large, with the difference being the sizes and the amount of stems in the bouquet. Standard bouquets will usually have 10 stems, elegant usually 14 and deluxe usually 16. These figures are averages and may not always be exact. Stems include flowers and greenery.
Unfortunately we cannot guarantee any deliveries to any hospitals, hotels, universities, colleges and funeral parlours. We would prefer not to take these orders as we usually experience problems in delivery. However, if you should place an order for delivery to any of these places it will be at your own risk and we cannot accept responsibility for lost/stolen orders to these addresses.
Discount Codes are NOT applicable for special offers including Buy One Get One Free and free hamper after 4 flower orders.
Regarding free hampers after so many flower orders in a certain time period, this is limited to one hamper for each customer or credit card holder, in there life time. regardless to how many flower orders you order.
During peak periods such as valentines day and motherís day the special offers are not applicable whether it is flowers or hampers. This includes the 10 pound off offer.